Terms & Conditions

Last updated: August 1, 2026

1. Acceptance of Terms

By using our website or engaging NexServe IT Solutions for any service, you agree to the terms outlined here. If you do not agree, please do not use our services or website.

2. Our Services

NexServe provides laptop sales, repair, data recovery, AMC, CCTV installation, networking, office IT setup, software installation and related IT support services, delivered doorstep, remote or at our service centre as applicable.

3. Pricing & Payment

Quotes are provided before work begins wherever possible. Diagnostic charges (where applicable) will be communicated upfront. Final invoices reflect any additional parts or labour only with prior customer approval.

4. Warranty

Repairs and installations include a written service warranty covering workmanship and parts as specified on your invoice. Warranty does not cover damage from misuse, liquid spills, unauthorised repairs, or normal wear and tear.

5. Limitation of Liability

While we take every precaution, NexServe is not liable for pre-existing data loss, third-party software issues, or damage arising from underlying hardware faults not caused by our service. We strongly recommend backing up data before any repair.

6. Customer Responsibilities

• Provide accurate information about the device and issue.
• Back up important data prior to service where possible.
• Ensure safe access for doorstep visits.
• Make payment as agreed upon completion of service.

7. Changes to Terms

We may update these terms periodically. Continued use of our services after changes constitutes acceptance of the revised terms.

8. Contact

Questions about these terms can be sent to Nexserve1@gmail.com.